At Galatia, we are committed to delivering your orders safely, securely, and on time. Please read our shipping policy to understand how your order is processed and delivered.
All orders are processed within 1–2 business days after successful payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
Estimated delivery time within India is 3–7 business days, depending on your location. Delivery to remote areas may require additional time.
Shipping charges are calculated during checkout. We may offer free shipping on selected products or promotional campaigns.
Once your order is dispatched, you will receive an email or SMS containing your tracking number and courier details to monitor your shipment.
Our courier partners will make multiple delivery attempts. If the package cannot be delivered due to an incorrect address or recipient unavailability, it may be returned to us.
Delivery may occasionally be delayed due to weather conditions, natural disasters, festivals, public holidays, or unforeseen logistics issues. We appreciate your patience in such situations.
If your package arrives damaged, please contact our customer support within 48 hours with photographs of the package and product so we can assist you promptly.
If you have any questions regarding shipping, delivery, or tracking, our customer support team is happy to assist you. We strive to provide a smooth and reliable delivery experience for every Galatia customer.